Solutions in the event of an accident or claim

Managing your fleet's insurance and claims takes time and resources. And that’s something you could well do without. You would rather focus your attention fully on your core business. Then call on Arval!

The Arval Claims department is developed with your fleet and driver safety in mind, to save you time, reduce costs and keep you in control.

Leaving nothing to chance with insurance and accident management

We deal with all areas of Insurance and Accident Management, reducing the impact of downtime on your business.

Arval Belgium also incidentally acts as an insurance intermediary. In addition to its leasing contracts, Arval offers a number of optional insurance products. Arval cooperates with a number of insurers and we offer you a number of non-life insurance products as an option. It concerns the following products

• An insurance for third party liability (Auto) With Greenval Insurance DAC. This statutory insurance covers damages caused with the vehicle to third parties. A summary of the most important conditions can be found here.
• An insurance for legal assistance with Euromex. This cover insures adequate defense of the interests of the driver in case of an accident. A summary of the most important conditions can be found here.
• An additional drivers’ insurance with Greenval Insurance DAC for the compensation in case of physical injuries of the driver in case of an accident. A summary of the most important conditions can be found here.

To find out more about Arval’s insurance intermediary role, click here.

In addition to this offering of insurances Arval provides a solution in the case of damages to the vehicle. In the event of claim or theft of the vehicle Arval will take charge of costs according to the terms and conditions of the Perfecta service. In some cases a fixed amount (own risk) may be charged to the lessee.

When something happens, Arval is here for your drivers, making sure they are safe. Arval provides coordination with roadside assistance 24 / 7 / 365 in case help is required: towing, advice or emergency call, etc.

Thanks to our knowledge and expertise, we take care of the management, follow-up and repair of claims in relation to your fleet. What's more, you and your business manager can take advantage of the benefits of an extensive network of Arval-approved professional repairers.

We also ensure that your interests are protected in the event of a claim.

The insurance and accident management budget

Global reliable partners

Arval works with leading global and local insurance companies to offer you complete coverage.

Risk management

The Arval insurance and accident management solution includes a consolidated overview of your claims’ costs and loss trends, delivering global performance reporting, helping you to keep control of your insurance budget and identify improvement actions.