Roadside Assistance

Roadside assistance: getting you back on the road

In the event of an accident or breakdown, you need the right roadside fleet support to get your drivers back on the road without impacting on business performance. When you need it, roadside assistance is the service your drivers will care about the most.

  

Worldwide

We are at your service all over the world

Your peace of mind

As little wasted time as possible for your drivers

Immediate assistance

We always remain your single point of contact

All vehicle types

From passenger cars to light commercial vehicles

We work with leading roadside assistance companies, covering every corner of the road network, to ensure all your fleet cars keep rolling. Arval’s roadside assistance isn’t restricted – we're present across the globe. Our market-leading roadside assistance minimises your downtime and maximises your company's effectiveness.

  

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Drivers in first place

In the case of an accident or breakdown, your key concern - and ours - is ensuring the wellbeing of your drivers. Our Arval Driving Experience is there 24/7 to give them direct advice, arrange towing in the event of accident or wrong fueling, or a relief car (where applicable). Where possible, our roadside assistance service aims to get them back on the road, safely and with minimal time lost.

 

Immediate support

Where our roadside assistance can provide immediate support (such as a tyre puncture or battery boost), we'll address the issue immediately. Where the mechanical breakdown goes beyond this, we'll always be your single point of contact: we work with suppliers, garages and workshops to cover all your needs, wherever your car leasing fleet ends up.

  

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Travel or accommodation costs

Breakdowns don't always happen close to home. Our roadside assistance solution even covers most travel costs, and arrange for emergency assistance so your drivers aren't left stranded. If the need arises, we'll provide a hotel room for all car occupants, and/or a taxi or train ticket home.

 

Ready for all

Arval covers roadside assistance for all your vehicle types, whether it's a passenger car, an electric car or LCV. This provides your management team with an easy and transparent way to budget and control for those unknowns that happen out on the road. Let Arval take care of your employees, your drivers, and your cars.

  

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